The Streamline Ai Platfrom

Streamline
AI
vs. Generic Ticketing Tools

Streamline AI is purpose-built for in-house legal. It allows legal teams to centralize and manage all legal requests without compromising confidentiality and privilege. Integrations with Slack and CLMs minimize change management, and real-time reporting dashboards showcase key legal-specific metrics.

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Generic ticketing tools like Jira lack:

User permissions to protect confidentiality & privileged communications

Robust real-time reporting on crucial legal-specific metrics

Key integrations to receive & manage requests with minimal change management for business requestors

Ability to build and update forms and workflows without reliance on IT resources

FEATURES

JIRA

STREAMLINE

Legal Privilege & Access

Access management is clunky and can end up hiding data from the attorneys who need to see it or revealing too much to requestors

Sensitive data is protected. Streamline AI restricts viewing to essential team members based on legal best practices.

Legal Metrics

Reporting is generic to the business and lacks nuanced measurement of SLAs, matter types, time spent waiting on other teams, and other metrics important to legal teams and their business stakeholders.

Real-time reporting dashboards show key legal metrics such as request volume (over time, by team or type), SLAs, and time at each step. Track exceptions to thresholds, non-standard terms, and more.

Streamline AI is designed for Legal to showcase performance, deliver data for better business forecasts, and substantiate the need for resources and headcount.

Form and Workflow Setup and Updates

Building, configuring, and maintaining forms and workflows requires technical skills. Modifications often necessitate IT resources due to permission constraints.

Intuitive no-code tools allow Legal to create, update, and maintain forms and workflows independently without IT help.

Access a dedicated Customer Success support for implementation and ongoing assistance.

Intake and Information Gathering

Limited question types make it difficult to gather the information needed with additional back and forth.

With communications across tickets and various channels, it’s difficult to understand the full context from requestors.

Tailored question types for legal use cases and dynamic, conditional forms make it easy to guide users through complex requests.

Integrations with CLM, Slack, and email allow Legal to partner better with the business by meeting them where they are.

FEATURES