LegalDesk, Inc. (dba Streamline AI) (“Streamline AI,” “Streamline”, “we,” “our”, or “us”) is committed to protecting your Personal Information (as defined below), which we collect and hold. We operate the www.streamline.ai (the “Site”) and the Streamline AI platform (collectively, the “Service”).
Streamline AI may collect a variety of visitor data such as IP addresses, browser settings, internet service provider (ISP) information, referring/exit pages, operating systems, date/time stamps, and clickstream data (collectively “Visitor Data”). No Personally Identifiable Information is collected in this process. The Site may use Visitor Data to compile traffic data about the types of visitors who use the Site at specific intervals (collectively “Traffic Data”).
We may use Traffic Data to analyze Site traffic, but this information is not examined for Personally Identifiable Information (as defined below). We may also use Traffic Data to diagnose problems with our server, administer our Site, or display content according to your preferences. Visitor Data and Traffic Data may also be shared with business partners, affiliates, or advertisers on an aggregated and anonymized basis.
Streamline AI requires each customer to provide us with personal information (“Personally Identifiable Information”) to access and use Streamline AI products and services. Personally Identifiable Information is captured when a visitor accesses the Services, speaks on the phone with a Streamline AI employee and willingly discloses that information. This disclosure may occur when a visitor registers and creates a login for the Services, engages in transactions, contacts customer service, or participates in contests, promotions, surveys, forums, content submissions, requests for suggestions, or other aspects of services offered by Streamline AI.
Personally Identifiable Information includes: (i) “Contact Data” (such as your name, address, city, state, zip code, phone number, and email address); (ii) “Financial Data” (such as your credit card number, expiration date, and verification code or bank account information); (iii) “Demographic Data” (such as your zip code and sex); and (iv) other “Legal Data” (such as your company information, transaction information, and other sensitive information included in legal agreements). Streamline AI uses this information for the sole purpose of administering its services for our customers, and does not use such information for any other reason, except in cases where we are compelled to do so pursuant to applicable law or by a court order.
We may display personal testimonials of satisfied customers. We will ask for your specific consent as part of the survey. If you wish to update or delete your testimonial, you can contact us at firstname.lastname@example.org. We may also display customer reviews. If you provide a review that we display and wish to update or delete it, you can also contact us at email@example.com.
In the regular course of our business, Streamline AI may monitor and record phone conversations or email communications between you and Streamline AI employees for training and quality assurance purposes. We may receive confirmation when you open or click on content in an email from us, which helps us make our communications to you more useful and interesting. If you do not wish to receive email from Streamline AI, you may unsubscribe from our mailing list on any of the emails we send.
We use information we collect from the Services to communicate with you regarding use of our Services, information related to your account, provide you with our service, provide technical support, provide user training, verify your identity when you sign into any of our Sites, create invoices, manage our relationship with you, facilitate your transactions with our third-party marketing partners, and inform you of company news, updates, information related to our product or services. For example, you may receive a welcome email that confirms your username and password, and later receive communications responding to your inquiries, providing services you request, and managing your account. We occasionally send service-related announcements, for example, to alert you if we need to temporarily suspend the Site for maintenance.
We send promotional emails and newsletters from time to time to users who have registered on the site and to those who have opted in to receive such emails. Generally, you may not opt-out of service-related or transactional communications, which are not promotional. If you do not wish to receive service-related communications, you may terminate your account by contacting firstname.lastname@example.org. However, you can opt-out of promotional communications by following the unsubscribe instructions in any communication or by emailing us at email@example.com.
You may choose not to provide Streamline AI with Personally Identifiable Information or you may turn off cookies in your browser by changing its settings. If you make these decisions, you may continue to use the Site and browse its pages. However, we cannot enable logins to the Streamline AI Platform without Personally Identifiable Information.
We may employ third-party companies and individuals due to the following reasons:
We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it against loss, theft and unauthorized use, disclosure, or modification, however, no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security. Please keep your password secure and do not share your password with anyone else.
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us at firstname.lastname@example.org so that we will be able to do necessary actions.
If you wish to have your account and all associated data deleted from our systems, please email us at email@example.com.
Section 1798.83 of the California Civil Code permits California residents to request from a business, with whom the California resident has an established business relationship, certain information about the types of personal information the business has shared with third parties for those third parties’ direct marketing purposes and the names and addresses of the third parties with whom the business has shared such information during the immediately preceding calendar year. You may make one request each year by emailing us at firstname.lastname@example.org.