Chief of Staff to the CEO

Streamline AI’s mission is to become the primary intake and workflow automation system for in-house legal teams and eventually all enterprise G&A teams.  We are carving out a niche in an underserved market and have developed an exciting product that is selling into a largely blue ocean market.  

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We have just closed an oversubscribed Series A (14M in total funding), achieved product-market fit, and onboarded over 70 customers, many of which are household names (Gusto, Hims, Grammarly, Logitech, to name a few). Our Founder and CEO, Kathy Zhu, has deep customer empathy and strong network connections from her previous role as an executive at DoorDash and is actively involved in building out the customer pipeline and marketing our business.

We are looking for a Chief of Staff to the CEO to help enable our next chapter of growth. This is a highly impactful role that works directly with the CEO and collaborates across all teams. You'll be at the center of strategic planning, company operations, and internal and external communications. This is a great opportunity for a generalist who thrives in a fast-paced, entrepreneurial environment, has a figure it out attitude, and is eager to grow alongside a mission-driven team.

As Chief of Staff, you will handle:

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• Event & Community Coordination
  Organize customer and team events, offsites, and community-building initiatives. Oversee our customer community, with a longer-term goal of building a customer advisory board.
  
• Drive Strategic & Cross-Functional Initiatives
  Spearhead cross-functional projects, including the rollout of HR processes, helping to improve team enablement, and coordinating with internal and external stakeholders.
  
• Board & Leadership Operations
  Coordinate quarterly board meetings, leadership onsites, including prep and logistics. Manage weekly leadership meetings, quarterly OKR setting, and ensure follow-up on objectives and action items.
  
• People & Finance Operations
  Assist with onboarding and offboarding personnel, hiring processes, maintain compliance checklists, and help implement systems and processes that enable the company to scale.
• Operational Excellence & Thought Partnership
  Be a thought partner to the CEO. Track and follow through on critical internal processes, using tech to maximize efficiency.
  

We are looking for candidates with:

• A "no task too small" mentality – equally comfortable thinking big and rolling up your sleeves
• Extremely self-directed, with a strong sense of ownership and the ability to anticipate needs and act without being asked
• A knack for bringing order to chaos, solving problems and puzzles, and making systems hum
• A high-energy, optimistic outlook
• Experience working with or at an early-stage startup
• 3–5 years of operational experience, including working with or supporting senior leadership
• Strong project management and process improvement skills
• Excellent written and verbal communication
• High emotional intelligence, strong interpersonal skills, curiosity, and a passion for relationship-building
• Tech-savvy and quick to learn new tools and platforms

• MBA or equivalent experience
• Experience with HRIS and financial systems
• Event planning or community engagement
• Experience running internal operations at an early-stage company

$120,000-$150,000/year

• Competitive salary 
• Unlimited vacation days 
• Health insurance 
• Professional development

In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at Streamline AI.

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We value a diverse workforce: people of color, womxn, and LGBTQIA+ individuals are strongly encouraged to apply. If you have a disability or special need that requires accommodation, please let your contact know upon initial connection.