Best practices

Maximizing Legal Technology ROI with Metrics Reporting and Data Analysis

April 17, 2023
Kathy Zhu

Table of Contents

Legal technology has revolutionized the way in-house legal teams and legal operations teams operate. But with the increasing adoption of legal technology, it's essential to understand the impact of these tools on the organization and ensure that they are delivering the desired return on investment (ROI).

Metrics reporting and data analysis can be invaluable tools for legal teams looking to maximize their ROI on legal technology. By tracking and analyzing key metrics, teams can identify areas of improvement and ensure that technology is being used to its fullest potential.

Here are some key metrics that legal teams can track to maximize their legal technology ROI:

1. Adoption rate: Legal technology adoption rate is a critical metric to track. If technology is not being adopted by users, the organization will not see the benefits it was intended to deliver. Tracking the adoption rate can help identify areas where users may need additional training or where the technology may need to be reconfigured.

2. Time savings: Legal technology is often adopted to save time and improve efficiency. By tracking the time saved by using technology, teams can quantify the ROI and identify areas where additional automation could be implemented to further increase efficiency.

3. Cost savings: Legal technology can also help save costs by reducing the need for manual work, decreasing outside counsel spend, and streamlining internal processes. By tracking cost savings, legal teams can identify areas where further investment in technology could lead to additional cost reductions.

4. User feedback: Gathering feedback from users on their experience with legal technology can help identify pain points and areas where the technology can be improved. Regular surveys or focus groups can help ensure that technology is meeting user needs and that improvements are being made.

5. Data accuracy: Legal technology can help improve data accuracy by automating processes and reducing the potential for human error. Tracking data accuracy metrics can help identify areas where the technology may need to be improved or where additional training may be needed for users.

By tracking these metrics and analyzing the data, legal teams can make data-driven decisions on how to optimize their legal technology investment and improve overall team performance. Additionally, leveraging metrics can help legal teams prioritize their technology investments and ensure that they are delivering the expected ROI.

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Want to learn more about how metrics reporting and data analysis can help legal teams looking to maximize their ROI on legal technology.? Schedule a meeting with us to get additional insights and see how Streamline AI can help.

“With Streamline’s no-code workflow builder in place, our legal team is now able to consistently meet 24-hour turnaround times – down from multiple weeks prior to deployment – without the need for additional headcount.” - Ronak Ray, General Counsel at Pantheon Systems



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